Showing posts with label companies and horses. Show all posts
Showing posts with label companies and horses. Show all posts

Friday, May 03, 2013

clinton anderson and smartpak team up - and I say so long to smartpak

READ HERE for more information.

I like SmartPak and the products they sell but cannot support a company that supports the training methods used and taught by Clinton Anderson.

It's a sad day when companies that make their living off of horses fail to put the horse first.


Tuesday, June 14, 2011

two gorgous seniors and a company I love!!


Late last week I had the pleasure of giving some business to a company I love: Whinny Warmers!  Long-time readers will remember a hard winter we had several years back when I worried and fretted over Salina's arthritic knees in the cold.

Late one night I sat fretting, thinking, if only there were leg warmers for horses! Lo and behold, I googled and there they were. Whinny Warmers! I ordered two cobalt blue pairs for Salina and hoped when they arrived they would actually work.

They arrived very quickly and they were gorgeous. I wanted to wear them myself! But we breezed through the learning curve of getting them on, and Salina immediately knew they were something good, so she cooperated completely. They worked perfectly and her stiffness during the cold winter months was much decreased.

Not only did the Whinny Warmers work, they turned out to be a durable, easy to take care of product. We have washed and dried the 4 whinny warmers many, many times. They have gotten muddy, caked with shavings and dirt, stretched, and generally have been very well used. And right now as I type they are clean and packed away for the summer, ready for another winter season. (although I am told the new Whinny Warmers are far superior to the pairs I ordered several years ago - frankly I don't see how, but I trust that they are - this company never stops working to make better products)

As if this weren't enough, shortly after I blogged about the Whinny Warmers those years back, with a photo of Salina wearing hers, I got an email from the owner of the company, thanking me for sharing the word about my satisfaction with their product. He also asked if I would send him the name and address of my favorite equine rescue so he could send a donation of Whinny Warmers in my name as a thank you.

I sent not one but two, asking that they pick whichever they preferred - and Whinny Warmers generously sent numerous pairs to both Primrose Sanctuary and the NC Equine Rescue League. I was incredibly impressed with the product, the customer service, and the generosity of a small company whose bottom line was helping horses and donkeys.

This year, this summer, we are having the worst flies I've ever seen. Our fly predators are doing the best they can, and even at its worst here on November Hill, it pales in comparison to what I've seen in other barns who don't use fly predators. BUT... it's bad enough that I decided I had to kick in with some extra protection for the horses.

We don't use chemical sprays. The herbal concentrate we use for mixing fly spray does a good job - it's not perfect, but normally we don't have that many flies so it works well.

Late last week I realized Salina was being harangued by flies on her lower legs. With her arthritic knees she doesn't stomp. She just bears it. I had gotten an email from Whinny Warmers a few months back about their new Summer Whinnies. I went online and ordered a complete set of 4 for Salina.

Within a few hours I had an email with the subject line: Billie!!!

It was Whinny Warmers. They had recognized my name when the order went through and were emailing to offer me the discount they'd offered way back in the spring - the email I'd read but forgotten - and even though that offer has come and gone, they offered to apply it anyway. When my order arrived this weekend, there was a second pair of Summer Whinnies enclosed! They said they appreciated my support in the early years of the company and wanted to say thank you.

This kind of attitude is why their company is thriving. Great products, great customer service, and a truly personal, genuinely caring attitude toward their customers - and the horses who ultimately use their products.

I'm happy to report that we put Salina's Summer Whinnies on for the first time yesterday. Once we got the first one on, and she felt the immediate relief, she lifted up the next two hooves before even being asked. We had to work a little to get the last one on - her right leg is always the hardest b/c lifting it means she is bearing the weight on her left knee - the most arthritic - but she continued working with us so we could get it on.

Last night I was in the barn and she looked like she had lost at least a decade of age. Between jiaogulan (I'll write about this later) and the Summer Whinnies, she's a brand new horse.

Cody will get his later today, and as soon as my budget allows, I'll order sets for every equine here. This is a terrific product. Check out the gorgeous Hanoverian seniors on November Hill! Salina, left, is 28 years old. Keil Bay is a spring chicken senior of 22.  He told me last night he wants his own Summer Whinnies - he always wanted to sport a little "flash."  :)  Redford donkey felt the photo was not complete without his handsome self there too...


Monday, June 13, 2011

Spalding's Official Response to the Schmersal reining video

I received the following email last week from Spalding:


Ms Hinton

I am sorry I am late with this e mail. I acknowledge I promised you an answer three days ago.

This matter is of great concern to us as well and we are trying to gather all the facts we can from various sources including FEI and the NRHA. We have also spoken with people other than Craig Schmersal who were at Malmo Sweden and at the practice arena when this session was happening.

In your last e mail you suggested that EPONA-TV had produced a letter stating Craig Schmersal had offerd to sue them contrary to what he told me.

The video on You Tube used text to offer a quote from Craig Schmersal. " If you post and try to damage my reputation as a true and fair horseman I will sue you."

When I read the editorial from EPONA-TV on your blog, they offer proof  by posting a letter from a attroney demanding cease and desist.

This may seem like splitting hairs but it seems to be a stretch to publish "I will sue you" quoting one person, and then offer as proof, a letter from that persons attorney that demanded cease and desist.

This is Spalding Labs position. You may post or quote if you choose.

Spalding Labs is waiting for a ruling from the FEI or the NRHA on this matter and will act based upon those findings.

Larry Garner




My response to this was to contact Epona TV to see if they had anything to say. It is my understanding that there is in fact evidence that Craig Schmersal not only threatened to sue, but said/wrote other things as well. As soon as this is published by Epona TV I will provide a link to their information.

As you can read from Mr. Garner's response, Spalding has not sent a form letter in response to my inquiry. Mr. Garner sent me several emails responding specifically to my concerns. He went even further and made several efforts to contact me by telephone to discuss the matter personally. This company obviously goes a great distance to respond to the concerns of its customers, and I do believe they have looked into the Schmersal incident.

Whether they come to the same conclusion that I have come to remains to be seen. There is still more information to be revealed, and I still suspect that Craig Schmersal has not in fact been honest with Spalding in his responses to their questions.

My bottom line is that I want to support companies who provide high quality equine products as well as excellent customer service. There is NO DOUBT in my experience that Spalding provides both.

However, I also want the companies who make their livings selling products for horses to stand behind the horse in one more important way: by ONLY sponsoring riders, trainers, farms, and organizations that treat all equines with the highest level of respect and kindness. Those who make money off horses imo have the most responsibility to treat them well. (I'm not excusing poor treatment of any horse anywhere, but if the horse is being used as a vehicle for gain, it is imo imperative that the horse is treated with the highest level of care and concern)

I am waiting for Epona's response and continue to ask that Spalding, Purina, and all the companies who sponsor Craig Schmersal take a long, hard look at what exactly they are endorsing. The horses deserve this.

Monday, June 06, 2011

working on a new permanent page for companies who sponsor riders/trainers who use abusive methods with horses

I've decided to make it easier for readers to follow my ongoing research into the companies from which I purchase equine supplies, tack, feed, and various other items.

In the next week or two look for a new page here that will list the companies I use, companies I have corresponded with due to their sponsorship of abusive riders/trainers, and companies I have stopped using because of their continuing to sponsor people when abusive practices are pointed out to them.

Friday, June 03, 2011

quick update: Purina, Spalding, Schmersal

I'm fielding emails, phone calls, and trying to get to the bottom of this, so please stay tuned. Craig Schmersal has denied that he got a verbal warning in the warm-up/training session (part of which was videotaped by Epona TV), and he has denied threatening to sue.

I am in the process of talking with Epona to see what their response is.

And I am appreciative that both Purina and Spalding are paying attention and looking into this situation.

As a friend just wrote on my Facebook wall: Take a deep breath and remember that you're only one person! One thing at the time and you'll get through it! I have confidence that you can tackle it all!!

Wise words.  I will stay on top of this, collate the info, and write it up as soon as I can. Meanwhile I have horses to feed, trims to supervise, teenagers to chauffeur, and book sales to celebrate! But I will follow up on this AND on the BLM issue very soon.


 

Wednesday, June 01, 2011

Purina's response to my email about their sponsorship of Craig Schmersal

Billie,

Purina appreciates your concern and FEI is reviewing the video of Craig Schmersal.  Purina Horse Feed is not involved in the decisions made by the governing bodies of the sport of reining and leaves decisions regarding reining and other equestrian competitions to the National Reining Horse Association (NRHA) and Fédération Equestre Internationale (FEI). At this time, no statement regarding EponaTV‚s video of Craig Schmersal has been released by either organization. Until Purina Horse Feed learns of a rule violation in the sport of reining, Craig Schmersal will remain in the ambassador program.

Regards,

Beverly Fischer

Customer Service Manager
Land O'Lakes Purina Feed
100 Danforth Drive
Gray Summit, MO 63039
800-227-8941
636-742-6220
636-742-6170 (fax)
email: BJFischer@landolakes.com

"Until one has loved an animal, a part of one's soul remains unawakened"    Anatole France



I guess they will wait and see if anyone ELSE is going to address this. Which is particularly ironic considering the quote at the bottom of the email.

We don't buy Purina products anyway, so I can't take my business elsewhere. But if I did, I would. Purina is a big enough company to make a statement without threatening their profit margin.

ADDENDUM:

I just received and published a comment from Malina at the FEI with a link to their official statement, which I am pasting below (and sending to Purina and Spalding for their information):



STATEMENT ON FEI WORLD REINING FINAL, BÖKEBERGS GARD, SWEDEN



25 May 2011
The FEI is constantly reviewing and amending the rules for all its disciplines to ensure that horse welfare is maintained.
Three working groups were set up in January of this year to conduct a full review of the discipline of Reining which will address all aspects of the sport, including rules and veterinary issues.

The working groups have already reviewed the Reining rules and regulations, the competition format and educational standards for all FEI officials within the discipline and will be giving their recommendations to the Reining Committee shortly. Also included in the review process are new Stewards’ guidelines and details of permitted training practices.
Representatives from FEI HQ spoke to the Chief Steward in Bökebergs Gård and were assured that all practice sessions were fully monitored, that each training session was timed and that all practices were within the rules that are currently in place. However, a preliminary report from the Chief Steward has been received by the FEI which records that a number of verbal warnings were issued to riders about their training methods during the practice session.
As part of the review process that was initiated in January, footage from the FEI World Reining Final and the resulting debate will be included in the file that will be submitted to the Reining Committee for inclusion in the review process.
The new FEI Reining rules and regulations will be voted on at the 2011 General Assembly in November for implementation on 1 January 2012.
As the international governing body for equestrian sport, the FEI condemns all training methods and practices that are contrary to horse welfare.


ADDENDUM TWO, PURINA's SECOND RESPONSE:


Billie,

We have now included the link from FEI with their official statement on our correspondence concerning Ambassador Craig Schmersal.  Malina emailed me too with the information you had posted.   We appreciate your feedback and please always feel free to call or email us with any concerns.

Regards,
Beverly Fischer



Not very satisfying, but it sounds like they might be getting some correspondence about this issue, which is good. If you haven't written or called yet, it's a good time to let them know what you think about sponsorship choices. They make a big part of their living due to horses. I think they should be the first to step away from affiliation with people like Craig Schmersal.