When it came time to find a new farmsitter I asked our former farmsitter, our vets, the pet supply store locally, our feed store, friends, and several farm owners who they could recommend. Sadly, finding someone who would stay overnight was almost impossible, but two people I trusted gave me one name and that’s who we hired. I spoke with her at length on the phone and then spent nearly 3 hours with her here on the farm reviewing our routines. She seemed competent, the animals seemed to like her, and although I was stressed about all of us leaving for a weekend (I always do), I thought things would be okay.
The short version of what happened: we came home to a cat in septic shock who had to be taken to the vet school emergency hospital and remains today in the ICU. Bits of evidence that many items in my extensive instructions had not been done, including my PSSM horse not getting even one dose of his necessary supplement. No evidence I could find that she actually stayed overnight. Animals that in general seemed wary and stressed. Mailbox stuffed with mail, packages in the delivery box not brought in. My farm instructions were missing. This document contained much sensitive information about the security of our farm and home, as well as names and photos of animals.
The text messages that followed as I tried to sort out what happened revealed someone who changed her story many times about whether our cat ate, didn’t eat, allowed her to pet him, or not, where the farm instructions actually were, why she had taken them off the property. Once someone changes the story when they know the stakes are now high, my trust and belief in anything they say is gone.
It wasn’t her fault our cat got a serious infection. But it was her fault that in spite of my telling her the cats needed to be monitored very closely, she did not monitor him the way we had discussed, nor did she let me know when he didn’t eat or take his medication. We found dried up food in the fridge that he hadn’t eaten. Had she told me this I would have had a family member come and take him directly to the vet. He would have received treatment sooner and likely avoided being in the hospital.
In one of the last texts she said “It seems like somehow you are upset with me.”
Um, yes, I am.
When you look for a farmsitter, I suggest you seek recommendations and check them out, then ask these questions:
Are you willing to follow extremely detailed instructions to the letter?
Are you willing to text me photos of each animal several times a day with detailed updates about how the animal is doing?
Are you willing to take the time during your stay (or daily visit) to sit and be with cats and dogs individually so you can see that they are truly okay?
Are you willing to transport a sick animal to our vet if needed?
I thought I covered all these things with her, and I thought she understood. In the end we paid a lot of money for very low-level care, and we’re now spending a huge amount of money taking care of a cat who shouldn’t have been allowed to get as sick as he was.
Right now I’m not sure I will ever feel comfortable hiring a farmsitter again, but if I do, the interview and the communication about expectations is going to be equal to a top-secret security clearance interview. Which in itself may mean I never find someone to stay here and take care of the animals. I’m writing this as a warning, I guess. Be diligent and don’t assume good recommendations mean good care. I’m sure I’ll never be listed as a recommendation for this farmsitter, and no one will hear the story of the nightmare that happened.
I’m getting the yucky part out of the way - I’ll share the wonderful part of our weekend in another post.
Update on 5/3/21:
Adding because it looks like this post is suddenly getting a lot of hits and I want the entire saga revealed. We ended up with THREE cats in the vet school ICU. One of our cats died there. All of this could very likely have had a very different outcome if the farmsitter had done her job. I have checked and she continues to do this work, now has a website, and I hope that no other animals have died thanks to her negligence. Do your research when hiring someone. Have someone check on whoever you do hire. Use cameras. Do whatever you need to in order to monitor what is being done while you’re away. I wish I had done all of the above.